Change Country

United States United Kingdom
Powered by Support Works

Have it your way

It’s as easy as 1-2-3.

Get me up and running quickly with best practice ITSM processes.

  • 1 Customer Portal for SelfService Instance, with Unlimited End Users
  • Ability to Fully Rebrand the Customer Portal
  • On-Demand Analyst Training Included
  • 2 Shared Mail Boxes
  • Web Services API
  • Automatic Upgrades
  • Minimum Term Just 3 Months

Minimum number of users - 10

I need some initial help from Hornbill professionals but we can customize and manage the solution ourselves from there.

  • 2 Customer Portals for SelfService Instances, with Unlimited End Users
  • Ability to Fully Rebrand the Customer Portal
  • On-Demand Analyst Training included
  • 2 Shared Mail Boxes
  • Web Services API
  • Semi-Automatic Upgrades
  • Minimum Term just 12 Months
  • Ability to Create up to 2 Business Service Desks
  • Optional Visual Process Management Engine
  • Optional Test Server Instance

Minimum number of users - 10

I’m looking for a powerful SaaS platform that provides me with the flexibility to use the out-of-the-box ITSM solution or build any business application.

  • 2 Customer Portals for SelfService Instances, with Unlimited End Users
  • Ability to Fully Rebrand the Customer Portal
  • On-Demand Analyst Training included
  • 4 Shared Mail Boxes
  • Advanced Web Services API
  • Semi-Automatic Upgrades
  • Minimum Term just 12 months
  • Ability to Create Unlimited Business Service Desks
  • Visual Process Management Engine Included
  • Advanced Customisation Capability
  • Test Server Instance Included
  • ITSM Application Source Code Provided
  • Developer Support Available

Minimum number of users - 50

Getting started

We are offering a SwitchOn package for myservicedesk.com

For only $4400 new customers will have:

  • Email integration with 2 shared mailboxes for Service Desk use
  • LDAP integration for organization, site and customer data
  • Creation of core customer Support Groups, Analysts and Analysts Rights
  • Creation of core customer Service Level Agreements (SLAs) and Priorities
Connect with us
Latest Tweet

Close

You call us

You can contact us through any of the following

  • UK 0800 923 0050
  • US 877-571-8282
  • International +44 (0)20 8582 8282
We'll call you

Just leave us your details and we'll get back to you (*Required)